Students discuss the counselor’s office and the disconnection between students and counselors that has been drawing conflict.
Counselors want to clear up confusions between when to go to a counselor and when not to.
“I have an idea of what might work so we can discuss the possibilities,” Counselor Carol Giegerich said.
According to Giegerich, a counselor should only be sought for testing, planning and counseling of academic needs, an emotional problem with something outside of academics and financial aid appeals like withdrawals, exceeding number of credits and completion rate.
Giegerich also said that there are a lot of students who get confused between who a counselor is on campus.
“[Other places besides the counselor’s office] are all voices of authority but they are not counselors,” Giegerich said.
Giegerich admits that there have been some misconceptions about counselors but students only have issues with the service they receive.
“[My first experience] was terrible because they made me go through the same process,” First year student John Ho said. “[I waited for half an hour] because I was ten minutes late.”
Ho said that since his first experience he’s been on edge about going back to the counselor’s office to discuss more of his career path.
“My first experience was bad so it makes me not want to go back until it’s necessary,” Ho said.
Some students agree with Ho like second year student Alex Belfka that had a time when she went to the counselor’s office because she had to switch classes and they put her on probation on accident.
Belfka said that the counselor she originally had was really rude while she was trying to fix the mistake and she was sent back and fourth to different desks.
“Does anyone know how to do their job?” Belfka said.
Giegerich said that the only problem she sees is when the office gets busy.
“There are so many students needing help and not enough counselors,” Giegerich said.
Though, the problem with most students is that some counselors aren’t caring enough.
Second year student Stathi Giafis said that his first time in the counselor’s office wasn’t bad but his counselor seemed to be very vague and not guide him enough until he was put on probation.
Giafis then was sent to a different counselor and he said that she helped him get on the right path.
“She seemed like she cared, so it made me care more,” Giafis said.
Giegerich said that if a student is unhappy with a counselor then they should simply change their current counselor.
“If a student has a bad experience with a counselor, then see a different counselor,” Giegerich said. “[As a counselor] I should have taught you something and if I’ve done that, then I’ve gone my job.”
Students can schedule an appointment with a counselor in person in room 3200 in the SSC.
Giegerich said that if students want to avoid the long lines, that they should schedule their appointment for the spring semester before registration during October or November.